Home / Bookmakers Reviews / Frank Casino Bookmaker Review
Pros
  • 1000’s of quality casino games
  • Microgaming pooled progressive jackpots
  • Website is functional and attractive
  • Table games with live dealers
  • Wide international appeal with multiple languages
  • Ongoing and specialty promotions
Cons
  • Some bad customer reviews
  • Issues with account closures
  • Bonus policies could be better
  • Limited range of currencies

Basic Information

Name: Frank Casino

Type: European

Owner and License Holder: Sunlet Services Ltd. and Avento N.V.

Year established: 2014

Online Since: 2014

Jurisdiction: Malta, Curaçao, Sweden, Cyprus

Head Office Address: Avento N.V., Kaya Richard J. Beaujon z/n, Willemstad, P.O. Box 6248, Curacao

HE 342162, Sunlet Services Ltd., 25th March Street No. 27, 1st Floor Office 106, Egkomi CY2408, Nicosia, Cyprus

Languages: English, Dutch, French, Norwegian, Finnish, Thai, Kazakh, Russian, Bulgarian, Romanian, Slovak, Swedish

Countries without restrictions: Iran, Iraq, Israel, Saudi Arabia, Turkey, Cyprus, France, Germany, Hungary, Italy, Latvia, Netherlands, Poland, Portugal, Spain, Ukraine, United Kingdom, Canada, United States, Australia

Frank Casino Online Betting

Bookmaker Profile

Frank Casino was established in 2014 as an online betting site. It has grown to a multi-language platform, with a massive library of over 2,500 slot games available on their attractive, colourful site. With so many games to choose from, the bookmaker has created a favourites section, so players can go back to their top games.

Frank Casino uses renowned software suppliers including Microgaming, BetSoft, Net Entertainment and Playson, to provide themed games such as Cool Buck, Jurassic Jackpot and Couch Potato. There are also more traditional casino games, such as European Blackjack, Three Card Rummy and American Roulette. In the bookmaker’s “other games” section, they have unique options such as Castle Builder, Hexaline and Spingo.

Apart from all of the slot options, Frank Casino also has a wide number of bonus offers for new and continuing players. Though there has been some negative feedback, their 24/7 customer service is there for any player’s issues, and the casino has good feedback about responding to, and addressing, any issues that have come up.

Deposits

  • Minimum deposit limit (credit and debit cards): €3
  • Withdraw limit (per month): €100,000
  • Maximum bet amount: Varies for sport/event

Frank Casino Betting Offers

Frank Casino rewards their players continually, with limited edition offers and big bonuses. They have so many promotions that punters will can’t log in without some offer available to them.

  • New player gifts: After signing up for a new account, players can receive free franks as VIP points, double franks, free spins, extra refunds and more.
  • Continual player offers: Experienced players have access to more substantial bonuses, including 100% deposit matches and 150 extra free spins.
  • Bonus of the day: Loyal players are topped up with an extra bonus each day.

How to Get the Bonus on Frank Casino

  1. Register new account
  2. Player will be asked to choose new customer offer
  3. Credited to account automatically

Frank Casino Odds and Markets

This bookmaker has several rules around their odds and markets, which can be found under the “Betting Rules” section of their website.

Regarding odds, if an odd changes when the bet is being made, users will be notified so that they can confirm the change. Players can click “accept odds changes” to have odds confirmed without confirmation. Also, free bet odds can be filled from 1.1-5.

Frank Casino offers over 20 different sports markets, including soccer, tennis, basketball, handball, football, ice hockey, baseball, volleyball, futsal, rugby, darts, cricket and more. If there is a delay, due to rain etc., markets will remain unsettled until the match continues. If an incorrect score gets entered then markets are cancelled from the time that the wrong score has been displayed.

Online Frank Casino Screenshot

Frank Casino Features

  • Over 2,500 slots available
  • SSL encryption technology
  • Multi Lingual
  • Game Search Feature
  • Continual promotions
  • Social Media Presence
  • Banking & Payout Options
  • 24/7 live customer chat

Why choose Frank Casino

This bookmaker has a huge catalogue of thousands of slot machines, including slots from top gaming suppliers like NetEnt, BetSoft, Playson and Microgaming. The website has numerous bonus promotions to keep new and experienced players happy. They also offer progressive jackpots, which have high prizes for winners. And players can access their colourful slots through their website, smartphone or tablet.

With 24/7 customer service through live chat, this bookmaker has people available for any questions or issues, which they resolve with the highest professionalism. Frank Casino also uses SSL encryption technology to ensure that user’s personal information is protected.

FAQs

  • Payouts: If a player wins an amount that is higher than the daily or monthly maximum, the company will divide payouts into separate payments until the full amount of the winning has been processed.
  • Confirming bet: After clicking on “bet” on the bottom right side of the website, a window will appear to confirm player’s bet. If the message doesn’t appear, check betting history or contact customer support to confirm that bet was placed.
  • Closing account: To close account and delete all username and password information, e-mail support@frankclubcasino.com

Who owns Frank Casino?

Frank Casino is owned by Sunlet Services Ltd. and licensed by Avento N.V. The company has several licenses, including Malta, Cyprus and Sweden. They are also licensed with the Government of Curacao, which complies with the highest fairness, safety and responsibility requirements, and is the licensing that many other reputable online gaming sites use.

How do I place a bet on Frank Casino?

  1. Go to the sport section
  2. Choose desired event
  3. Make a deposit
  4. Make a bet

How long do Frank Casino take to pay out?

All requests for withdrawal are processed immediately and paid out by the bookmaker within 24 hours after being requested. Payments may take up to 5 days to reach user’s bank account, depending on their bank of choice.

  • Payment methods available: Visa, Visa Electron, Maestro, Mastercard, Skrill, Neteller, Paysafecard, iDeal, Trustly and more.

Does Frank Casino give free bets?

Yes. Frank Club offers all new players free bets that can be used within 30 days from their initial registration. They also offer continuing players free bets as offers for events, such as single or lives matches. Many of these free bets are only valid for 5 days. All terms and conditions for free bets can be found on the bookmaker’s website.

Frank Online Casino Bonuses

Mobile App Review

“With so many slot machines to choose from, players might not be able to make the most of the casino while they are playing at home. Luckily, this casino is also available to be played on mobile devices such as smartphones and tablets running on all major operating systems – Windows, iOS and Android.” vegasslotsonline.com

Customer Service Review

Frank Casino really looks after their players with their 24/7 live customer service, which accompanies their email for more immediate responses. Any questions that users have will be quickly and efficiently responded to by representatives.

“I found the staff fast to respond to my enquiry about whether a match bonus was cashable or not. They were friendly enough and able to get me actual answers to bonus term questions, though I did need to rephrase my question in order for them to understand exactly what I was asking.” casinolistings.com

“You can’t compare the services you receive by the customer support of Frank Casino with any other platform, this casino has a customer support team which is available 24/7 via live chat and email.” casino.info

5.0 rating

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