Bet-at-home Bookmaker Review

Basic Information

Name: Bet-at-home

Type: European

Owner and License Holder: BetClic Everest SAS Group/ The UK Gambling Commission and The Malta Gaming Authority

Year established: 1999

Online Since: 2000

Jurisdiction: Malta, UK

Head Office Address: bet-at-home.com Internet Ltd, Portomaso Business Tower, Level 12, The Business Tower Portomaso, St Julians, STJ 4011, Malta

Languages: English, German, Italian, Polish, Slovenian, Croatian, Portuguese

Country restrictions: Afghanistan, Albania, Australia, Belgium, Bosnia, Bulgaria, Canada, Czech Republic, Denmark, France, Greece, Herzegovina, Hungary, Iran, Iraq, Israel, Democratic People’s Republic of Korea, Portugal, Romania, Russia, Serbia, Spain, Sweden, Syria, Turkey, USA

Bookmaker Profile

Bet-at-home was founded in Wels, Austria in 1999 by Franz Ömer and Jochen Dickinger. The company first focused on developing sports betting and then expanded into poker, online casino and other games after their initial successes and growth. They launched as an online bookmaker after getting jurisdiction in Malta in 2000. Now they offer players live betting, virtual sports and mobile betting.

Since their inception, Bet-at-home’s mantra has been “Life is a game.” To live up to this, their sportsbook offers a market with over 20 sports, they have over a thousand casino games, and offer a unique multiple betting system. Their big focus is football, offering markets in both European and global leagues, along with a range of other sports.

They have steadily expanded into the European market, as well as the British sector after obtaining a UK gambling license in 2014. They offer a range of virtual, live and pre-match products for players. They are also listed on the Frankfurt stock exchange. Their website and 24/7 live chat customer support offer excellent service in multiple languages for individuals. They offer an easy to navigate website, along with their mobile app available for multiple devices.

Bet-at-home is considered to be a leading operator in the betting industry, with over five million registered customers from around the world. They also employ around 300 people. Because of the bookmaker’s success, they can challenge more established bookmakers and hold their own in the competitive betting market.

Deposits

• Minimum deposit: £1

• Lower stake limit: £1

• Upper stake limit: £100,000

Bet-at-home Betting Offers

Bet-at-home is not as well known for their betting offers and promotions. They do have a new customer offer, as well as some chances to win cash and other prizes through their sportsbook. But the bookmaker does not have horse or greyhound racing, along with its associated betting markets. Check out their website for upcoming promotions, including prizes associated with their “iPad Monday” offer.

• New customer bonus: This €100 free bet is Bet-At-Home’s biggest new customer bonus offer that new players can receive after registering and making their first deposit.

How to Get the Bonus on Bet-at-home

1. Register for a new account and then click on “redeem bonus”
2. Use bonus code “First” when making first deposit
3. An extra 50% of the individual’s deposited amount will be automatically credited to their account (up to a maximum of €100)

Bet-at-home Odds and Markets

Bet-at-Home’s sportsbook provides players with odds and markets for more than 20 major sports and a wide range of events, including hockey, football, rugby, boxing, futsal, darts, golf, tennis and motorsports. The bookmaker’s main focus is on football, so they offer betting on most European football leagues, including the Serie A and La Liga, as well as the Premier League. They also have markets for other global football leagues such as the Venezuelan league, the Finnish Kakkonen Group, Asian leagues, and more.

They have in-play markets for tennis, football, and more, as well as live games on their sportsbook, with a number of betting options. For horse racing, players will have to look elsewhere for betting.

Most games have odds at about 12% per game with the market choice restricted to the more popular games. Depending on the interest in a game, this bookmaker usually has options for correct score, half-time/full-time, first to score, etc.

Bet-at-home Features

• Complete sports and gaming options
• Wide variety of live betting
• Unique odds
• Over 1100 casino games
• Vegas games, live casino and big jackpot
• Daily poker free-rolls and satellites
• Basketball alternative HC’s
• Live streaming through live match ticker
• Special bets
• Cash out
• Trial account
• Multiview

Why choose Bet-at-home

Though Bet-at-home doesn’t offer all of the promotions of some other bookmakers, they still have a number of features that make them worth betting with, including great customer service and website security, outstanding betting options, and great odds and sports markets.

Their multiple betting option is incomparable to other bookmakers. They allow customers to put up to 25 singles bets on their betting slip, which is double that of many other betting operators. They have also arranged their bet slip into separate tabs for single, combi, multiway or system betting, which makes it easy for individuals to keep track of their bet types. The bet slip also calculates potential winnings in another tab, so that players don’t have to calculate their winnings themselves.

This bookmaker also has a decent range of sports markets, including all of the popular favourites, like golf, cricket and football. Their e-sports market is also good, as it covers international tournaments. The odds are also decently competitive.

Bet-at-home uses the world-renowned internet security DigiCert company to ensure that all online and mobile betting is encrypted. Those who bet with this bookmaker know that their information is safe, with watertight measures in place. And to top it off, their customer support through their live chat section is also beyond expectations, with multiple languages offered and quick, useful information given.

FAQs

• Bet-at-home active alternative links and mirrors: If an individual interested in betting with Bet-at-home cannot access their official site, they do have mirror sites to place bets with.
• No live streams for in-play: Live streams have not yet been added to Bet-at-home’s in-play console. This is expected to change, so keep an eye on their website for updates.
• English telephone support: Though Bet-at-home offers a great live chat feature for customer support, their telephone support is only offered via a German telephone number.
• Live ticker: To make up for not having a live streaming service, Bet-at-home offers the live ticker, which tracks fixtures to ensure individuals are kept up-to-date on match events, event attendance and even the weather. The live match ticker offers the next best thing to seeing the game live.

Who owns Bet-at-home?

Bet-at-home was founded in Austria in 1999 by Franz Ömer and Jochen Dickinger, but is now owned by the parent company, BetClic Everest SAS Group, which is a top gaming company that is operated out of France.

The bookmaker is licensed and regulated by The Malta Gaming Authority, as well as by The UK Gambling Commission. The online company is based out of Malta since their launch in 2000, and the bookmaker also has offices in Austria. The bet-at-home.com website is compliant with all regulations as set forth by the Gambling Commission.

How do I place a bet on Bet-at-home?

1. Click on odds price next to desired fixture which will add the selection to player’s bet slip on the top right of the screen
2. After selection has been added, type in stake amount
3. Hit the “next” button, check over selection, and then confirm bet

How long do Bet-at-home take to pay out?

Bet-at-home allows for a variety of methods for payment and withdrawal, and individuals can expect to receive their withdrawal within 3 days or less, depending on their preferred bank.

• Debit Cards: 2-3 days
• Neteller/Skrill : Instant
• Paypal/Trustly: Up to 24 hours
• EPS: 2-3 days
• Bank Wire: 3-7 days

Does Bet-at-home give free bets?

Yes, Bet-at-home gives free bets, including a new customer bonus. But overall, the bookmaker is lacking in free bets and promotions for current players. The free bet offers that they do provide are also limited based on a player’s country of residence. Visit their website for up-to-date offers, terms and conditions.

Mobile App Review

Bet-at-home doesn’t offer the same options through their mobile app as they do on their desktop site when it comes to payment options, live streaming and bonuses. But the app does offer enough, overall, for mobile device users to get what they need when betting on the go with this bookmaker.

The payment options offered are less than that of what players can use on their website, and the Bet-at-home app doesn’t currently offer live streaming. The new customer bonus offered through the website also cannot be accessed on a mobile device.

The app does have a stats center with lives scores so that individuals can stay up-to-date on all of the latest sports games. They also have great graphics for in-play similar to those on their website, so players are right in the action. And the in-play cash out option is also a stand out feature, along with the very detailed live match ticker. The ticker keeps players up-to-date on the live match, with all the information from attendance and scores, to the weather and who the referee is.

“4/5. Overall, the bet-at-home mobile app does what you need it to do. There’s a whole host of betting markets and sports markets to choose from – near enough the same amount as is available on the full desktop platform – however with no live streams, no special mobile bonus and minimal extra features, it is fair to say that there are better ones out there.” Bestbettingsites.uk

Customer Service Review

Bet-at-Home offers live online chat support which has a reputation for being very helpful for any customer questions or issues that may come up. The service itself is not only top notch, but customers also don’t have to wait very long before a representative quickly and efficiently responds. Their multilingual support team is helpful for customers who access their live chat from many different languages or countries. They also offer an extensive FAQ section that players can access from any of the Bet-at-home pages.

“It must be said that bet-at-home are one of the better operators out there when it comes to customer support services. Every avenue of communication has been made available so that customers never have to worry about being left alone when in need of proper support.” Bestbettingsites.uk